Three agents on one receipt
One agent reads the receipt and pulls the figures out. A second decides the category, a third works out who owes what, and the reconciliation lands in your database.
A chatbot waits to be asked and then answers. An agent is given a goal, works out the steps and carries them out in the systems you already run.
An autonomous AI agent is software that takes a goal rather than a prompt, then plans the steps and carries them out. It calls the tools it needs, checks what came back and decides what to do next. Several agents can split one job between them, which is what separates custom AI agent development from putting a chat window on a website.
Most of the AI a business has tried so far answers a question and then stops there. Somebody still has to open the other four systems and then do the actual work by hand. The answer arrives faster and the job takes exactly as long as it did before.
A model tells your team what the refund policy says. Somebody still opens the billing system and issues it.
Anything that takes six steps takes six prompts, each typed by a person who has to know what the next one is.
Without a place to stop and ask, an agent either gets nothing important to do or it gets something important and nobody sleeps.
One agent plans and others carry out the steps, using frameworks such as CrewAI and AutoGen. Each one is given a narrow remit, and that narrowness is what keeps the whole thing reviewable.
The agent reaches into your systems through the APIs they already expose to everything else. It reads what came back and decides the next step from that rather than from a script.
High risk actions stop and wait for a person. You decide which actions go on that list, and moving money is on it by default.
We spend two days sitting with your team, following the jobs that cross several systems. Every step gets a cost put against it.
The plan names which job an agent should take first, and what that saves every month. You decide whether any of it goes ahead.
The first agent goes live with a narrow remit and a person on the approvals. The remit widens once it has earned it.
Both are built on the same models. What separates them is whether the thing can act.
| Measure | A chatbot | An agent |
|---|---|---|
| What it does | Answers the question asked | Carries out the job given |
| Reaching your systems | None, it only produces text | Calls the APIs you already have |
| Multi-step work | One prompt gets one answer | Plans the steps and works through them |
| What starts it | A person typing | A schedule or an event in your system |
| When it is unsure | Answers anyway | Stops and asks a named person |
Three jobs where one agent would not be enough. In each of them the work is split, and the handover between agents is the part that makes it work.
One agent reads the receipt and pulls the figures out. A second decides the category, a third works out who owes what, and the reconciliation lands in your database.
An agent watches how fast things are selling and compares that against what is on the shelf. It drafts the order when a gap is coming and waits for a person to sign it off.
One agent gathers what people are searching for and a second groups it into topics. A third turns the topics into outlines.
An agent's remit is a decision you make. It is written down before anything is built, and it is widened later only on purpose.
We fit the agents around the systems you already run. Nothing on this list is a requirement, and the work goes ahead against whatever your software was built on.
Every quote here is a real Trustpilot review. We did choose which ones to show you. The score beside them is the part we do not control, and it counts all 29 reviews.
These reviews are for Appkodes, our software product division.
A Joysale client on the product and the service
He runs a marketplace built on Joysale, our Letgo style product. The clip is his own account of working with us.
A Fantacy client on the build
Fantacy is our Amazon style retail product. He goes through what was built and how the work ran.
An Airfinch client, filmed after his written review
Airfinch is our Airbnb style rentals product. He had already left the same review on GoodFirms before recording this.
A second Joysale client on the same product
Another marketplace running on Joysale. Worth watching beside the first, since the two bought the same thing.
I've worked with Appkodes for 7 years on 4 different projects. We constantly require support or the implementation of new features, and we have the guarantee that the quality of their work remains the same throughout this time.

Appkodes exceeded all of our expectations! From the very first contact, the team demonstrated a high level of professionalism, technical expertise, and commitment to quality.

Appkodes team helped me to launch my healthcare application very quickly. Their software was very close to my requirements and adding some extra features made my project easy.

I so much love your services and I will continue to patronize your company.

I worked with AppKodes for a website and mobile app development project, and overall, I'm very satisfied with the results. Their team was responsive and flexible throughout the process, and they delivered a product that met my expectations both in design and functionality.

It was a good experience working with the team. They understood my ideas clearly and built everything as expected. The team was supportive, quick to respond, and helped me whenever I needed changes. Thank you for your hard work and support!

I have got a mobile app project going on successfully with the team. Their Support is good. turn around time for any requirement is great. Every detail of my app is meticulously designed. THANK YOU APPKODES.
Appkodes is a leader in developing high-quality applications and websites. It was a pleasure working with them, and this certainly won’t be our last collaboration. My experience was exceptional, they developed an outstanding app and website, with smooth and refined interactions.
Overall very good experience. I have been availing services for past 3 years. They are available for discussions and resolving issues whenever we faced any. Mr. Saravana has been looking after our project and I'm very much happy with his timely response. I would definetely recommend.

Initially, I was hesitant to deal with them, believing their customer service would be poor. However, I was surprised. They act with great responsibility and professional efficiency. My regards to them.

You have been supporting me very quickly in every matter, especially in the last 2 months, and this makes me very happy.

Very professional. Our project was quite complex and they covered all the aspects. Appkodes did an amazing and professional job developing and creating our Apple and Android apps. I was positively impressed with the communication you can absolutely trust on what they say.

Mani and Saravanan of the Appkodes team are amazing, they have done the best to create and support my project! I give them 10/10 stars for their efforts and work!

It was really great, they are there for me whenever I had a problem or to fix something. Thank you so much Ameer

I've been working with Appkodes for almost a year and i can recommend them to work with as they are so much friendly and professional and you can clearly see it once you start your project right away. They are intact and they are transparent with their communication.

I have to be honest, sometimes it's hard to find a company or someone abroad to do your project. Not only might you waste your time and money, there is this thing called trust. In business you must trust the person you are dealing with.

Businesses we have built for












If it has an API, an agent can reach it. That covers the obvious ones like Stripe and it covers the dashboard somebody built for you years ago. Where there is no API we look at what the system does expose before proposing anything.
The design assumes it will. High risk actions stop before they happen and wait for a named person to approve them, and moving money is on that list by default. Every step is logged, so a wrong decision is something you can find rather than something you infer from the result.
It is charged per job rather than per seat. Cost is kept down two ways. The cheap steps get a smaller model, and open weight models can be hosted on your own hardware where the volume justifies it. We put real numbers against your jobs in week two.
Several agents with narrow remits, splitting one job between them. One of them plans, another calls the tools, and a third checks what came back. Narrow remits are what make the work reviewable, and they are why a multi-agent system usually beats one agent asked to do everything.
Yes, and AutoGen. The framework is picked from what the job needs rather than from what we used last time. The agents still reach your systems through the same APIs.
Workflow automation runs a path somebody has already mapped out. An agent is given the goal and works the path out for itself, which is worth paying for when the steps change with the input.
Data entry, answering the same tickets, chasing numbers between systems. We automate the parts that repeat. Your team keeps the parts that need judgement.

